After a month of conferences, dozens of presentations and hundreds of conversations, the state of the MSP is clear. … Read more
Assessment
“Gartner: 5 Security Questions your board will inevitably ask” – and how to be prepared as an MSP
Almost a year ago, Gartner published an article, authored by Kasey Panetta, titled “5 Security Questions Your Board Will Inevitably Ask”. In the spirit of spring cleaning, today is a good day to dust off this article and revisit. … Read more
CX = Sales
CX isn’t just industry jargon – it’s part of a well-implemented sales process. … Read more
#QBRevolved
If you read our blog post on the Evolution of an MSP, then you saw this image which portrays a linear progression. The goal of an MSP is for that progression to trend upward in terms of value-add and profit for both the MSP and its clients. … Read more